Change in Japanese Healthcare: Patient centric convenience with on-line, real-time, appointments at Japan?s biggest Doctor/Hospital portal http://www.byoinNavi.jp

Change in Japanese Healthcare: Patient centric convenience with on-line, real-time, appointments at Japan’s biggest Doctor/Hospital portal http://www.byoinNavi.jp











Tokyo, Japan (PRWEB) August 01, 2011

On July 26, 2011 eHealthcare launched Japan’s first, simple, real-time web Doctor appointment system; it is integrated in to the ByoinNavi (HospitalNavi) site (http://byoinnavi.jp). Japan’s most popular doctor/clinic portal site with over 2 million unique visitors every month.

Japan’s universal health care and a competitive environment make convenience an important point of differentiation between doctors. And with wait times of two hours not uncommon, a better appointment system is desperately needed by consumers. eHealthcare’s CEO, David Liebreich describes it as learning from a successful model in the United States, like ZocDoc and making something like Opentable for doctors in Japan. The service allows doctors (and dentists) across all Japan to participate and change their customers’ experience. Anyone who has had a screaming, sick child or a really scary ill feeling and needed an appointment RIGHT AWAY sees why this matters. For readers of Japanese see the Nikkei’s article at http://www.ehealthcare.jp/news/20110726/post2011072609.html.

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One Response to “Change in Japanese Healthcare: Patient centric convenience with on-line, real-time, appointments at Japan?s biggest Doctor/Hospital portal http://www.byoinNavi.jp”

  1. Moore Margaret says:

    Great post! I?m just starting out in community management/marketing media and trying to learn how to do it well – resources like this article are incredibly helpful. As our company is based in the US, it?s all a bit new to us. The example above is something that I worry about as well, how to show your own genuine enthusiasm and share the fact that your product is useful in that case

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